Privacy/Personal Data Protection Policy

This Privacy/Personal Data Protection Policy explains:

a. What types of personal data are collected by www.birbuketlezzet.com, the online shopping platform of DIRKALI NATURAL MASTIC AND MASTIC PRODUCTS IND. TRADE LTD. ŞTİ.

b. How this personal data is used

c. With whom www.dirkali.com may share personal data

d. What User rights are over the personal data processed by www.dirkali.com and how they can exercise these rights.

www.birbuketlezzet.com (hereinafter referred to as the “Website”) and DIRKALI NATURAL MASTIC AND MASTIC PRODUCTS IND. TRADE CO. LTD. have established various privacy policies to protect the privacy of users and ensure security by maximizing the use of the technological infrastructure used.

The Website, DIRKALI NATURAL MASTIC AND MASTIC PRODUCTS IND. TRADE CO. LTD., may request certain personal information (name, age, address, telephone number, email, etc.) to better serve its customers. Personal information includes any information used to identify and contact the user, such as a person’s first and last name, title, address, telephone number, and email address. To register and place an order on the Website, personal information must be shared along with certain commercial/corporate information. This information collected in the Website’s database is used in activities such as campaigns and/or creating special promotions for customer profiles, invoice delivery, to ensure service delivery and/or better service. In accordance with Law No. 6698 on the Processing of Personal Data, personal data belonging to Users is processed by DIRKALI NATURAL DAMLA GUM AND DAMLA GUM PRODUCTS IND. TRADE LTD. ŞTİ., the owner of the Website, in direct relation to the establishment or execution of a contract to provide services provided through the Website in accordance with the procedures and principles stipulated in the legislation. Furthermore, due to the necessity of processing personal data belonging to the parties to the contract, your explicit consent is not required.

Users’ IP addresses may be used to manage the Website, identify Users, their shopping carts, and collect explicit demographic information.

The Website does not share the information collected from Users with third parties without the User’s knowledge or instruction to the contrary, and does not use or sell it for any commercial purpose other than its operations.

In addition to personal information requested through User email addresses and membership forms, the Website may analyze and interpret visitor behavior and preferences tracked by Users during their use of the Website. This statistical data, which does not contain personal information, may be shared with the Website and DIRKALI NATURAL GUM DRUM AND GUM DRUM PRODUCTS IND. TRADE LTD. STI. business partners to provide a more personalized and effective shopping experience for Website customers.

User information is disclosed to official authorities only upon a proper request by official authorities and in cases where disclosure is required by applicable mandatory legislation. All information entered by Users on the Website can only be changed by the User. In this context, the personal information provided during registration on the Website can be changed after registration, correcting any inaccuracies, and ensuring that contact information and preferences are accurate, complete, and up-to-date by making the necessary adjustments.

Users will be asked to select a payment method for orders placed through the Website. Regardless of the payment method selected by the User, credit card information is not stored on the servers of the Website and/or DIRKALI NATURAL GUM AND GUM PRODUCTS INDUSTRY AND TRADE LTD. STI. Therefore, all payment transactions are conducted between the bank and the User’s computer through the Website. When a purchase is made through the Website, the personal information, card information, and similar information shared through the Website to complete the transaction may be shared with third parties (banks, credit card companies, etc.) required for the transaction. All or some of the personal information may also be shared with the shipping company to ship the purchased product.

Personal information may also be used for purposes such as auditing, data analysis, and research to enhance the use of the Website, design and deliver services, content, and advertising, and to enhance customer communication. Personal information may be shared with employees or third parties at any stage of the order process, and may be used to send important alerts such as messages about orders, rules, conditions, and changes to policies. Non-personal information, which is data not directly related to any individual, may also be collected. Non-personal information may be collected, transferred, used, and disclosed for any purpose. For example, payment methods related to orders, order details, order amount, and discount coupons used.